Eat Chess

Support

Snack Attack is designed to stay playable offline. If something does go wrong, the fastest fixes usually start with a few details about your device and the run state when the issue happened.

Direct line to the kitchen

Email is the fastest way. We answer in English. Replies typically come within a few business days.

When reporting a problem

Including a few details up front makes it much easier to reproduce and fix what you're seeing.

  • Your device model (e.g. iPad Pro 11″, iPhone 15) and iPadOS / iOS version.
  • The app version, shown on the in-app Settings screen.
  • Whether the run was Tactics or Blitz, and whether you were resuming a saved game.
  • If the problem was board-specific, include the board title or a screenshot.
  • A short description of what you expected vs. what actually happened.

What to try first

  • Close and reopen the app to reload the current shell state.
  • If local progress was created by an incompatible build, use the in-app reset prompt before continuing.
  • Keep the app updated so saved data, leaderboards, and content stay on the same schema.
  • If the app won't launch past the loading screen, fully quit it from the App Switcher and try once more before reinstalling.

Common questions

Does the game work offline?

Yes. Snack Attack is offline-first. You do not need an account or an internet connection to play, save progress, or set local high scores.

Where is my progress stored?

On your device only. There is no cloud save. If you delete the app, local saves and high scores are removed with it.

I lost my high scores after an update.

Some early-version updates change the local data schema. If the app prompts you to reset local progress, that is expected and unavoidable for that specific transition. After v1.0 we aim to keep saves forward-compatible — if you hit unexpected loss of progress, please email us with your prior and current app version.

Will there be Game Center, multiplayer, or cloud sync?

Not in the first release. The flagship v1 is single-player Solo Run, with optional Blitz, three difficulties, and local-only high scores. We may add online features in a later version of the series.

Which devices are supported?

The first release targets iPadOS 15 and later, and runs on iPhone in portrait. Boards larger than the portrait 8×10 envelope are reserved for iPad and other spacious shells.

Is the game free?

Pricing for the first release will be announced on the App Store listing. The first release does not include in-app purchases, ads, or subscription tiers.

I have a feature request or feedback.

We genuinely want to hear it. Send a note to [email protected] — especially if a particular board, system, or feel was confusing.

Press, partnerships, and other inquiries

For press kits, partnership questions, or anything else, the same address works: [email protected]. Include a one-line description of what you're after and we'll route it from there.