Direct line to the kitchen

Email is the fastest way. We answer in English and usually reply in a few business days.

When reporting a problem

A few details make it much easier to find the problem.

  • Your device model and iOS, iPadOS, Android, or macOS version.
  • The app version, shown on the Settings screen.
  • Whether the run was Tactics or Blitz, and whether you were resuming a saved game.
  • If the problem was board-specific, include the board title or a screenshot.
  • What you thought would happen, and what happened instead.

What to try first

  • Close and reopen the app to reload the game.
  • If the app asks you to reset old progress, use the reset prompt before continuing.
  • Keep the app updated so saves, high scores, and Courses stay current.
  • If the app won't launch past the loading screen, fully quit it from the App Switcher and try once more before reinstalling.

Common questions

Where is my progress saved?

On your device. You can play, save progress, and set local high scores from the app itself.

Where is my progress stored?

On your device only. There is no cloud save. If you delete the app, local saves and high scores are removed with it.

I lost my high scores after an update.

Some early updates may need to reset old save data. If the app asks you to reset, that is expected for that update. After v1.0 we aim to keep saves working in later versions. If progress disappears unexpectedly, please email us with your old and new app versions.

Does the game have Game Center, multiplayer, or cloud save?

Snack Attack is single-player. Current App Store builds include Game Center for some scores and achievements. Progress and local high scores still live on your device. There is no online multiplayer or cloud save.

Which devices are supported?

Snack Attack runs on iPhone and iPad with iOS or iPadOS 15 or later. Bigger boards are for iPad and larger screens.

Is the game free?

Yes. The base game is free. Optional one-time purchases add more Courses, Grandmaster Mode (1-move budget, 3-minute Blitz), a 100x Feast Maximum, and extra chess sets. Purchases are optional and do not change the core game.

I have an idea or feedback.

Please send it. Write to hello@eatchess.com, especially if a particular board, system, or feel was confusing.


Press and anything else

For press kits, partnerships, or other questions, use the same address: hello@eatchess.com. A one-line subject about what you need helps us route it.