What to try first
Close and reopen the app, or reload the browser game. Check your app store for an update. Avoid deleting the app or clearing browser data while troubleshooting, since that removes local progress.
If the problem continues, email your device model, system version, app version, and game mode. You can find the app version in Settings. For the web game, include your browser version. Describe what happened; a screenshot helps, especially if a board looks wrong or a correct answer is rejected.
How do I restore a purchase?
Choose Restore Purchases while signed in to the Apple or Google account you bought it with. In Royal Merge, open Royal Extras; in Board Together, open the store screen. The Mac Plus editions include their extras without in-app purchases. The Royal Merge browser game includes its cosmetics without purchase or restore controls.
Eat Chess: Royal Merge
Why does the game ask me to Resume?
Leaving the app or hiding its browser tab pauses the game. Choose Resume when you return. Time spent away does not count against the game clock.
Why does another tab have my game?
One tab controls saved progress at a time. Continue there, or close it and choose Reload saved progress in the other tab.
Where is my progress saved?
On your device, with no in-game cloud sync. Android may restore app data through a device backup. The web game saves in your current browser; use Settings to export a backup file. Starting a new run replaces the current run and keeps lifetime stats.
To clear browser progress and settings, choose Settings > Clear local data and confirm. This also clears recovery copies. Exported backups stay wherever you saved them.
Where is Game Center available?
The Apple mobile and Mac apps can submit official Solo scores and achievements when Game Center is enabled in Settings. Apple Watch has separate Solo leaderboards. Android and the browser game keep local records.
Eat Chess: Snack Attack
Include your device model and operating system version. Check Settings for the app version to add to your report.
If saved progress is incompatible, note the error and contact support before resetting. Resetting may remove saved data; proceed only if you are willing to lose the affected progress.
Where is my progress saved?
Your run and local high scores stay on your device. There is no in-game cloud sync; Android may restore progress through a device backup. If progress disappears after an update, email the old and new app versions and whether you were playing Tactics or Blitz.
Snack Attack Web saves in your current browser. In Settings, Clear saved run removes the current run. Reset all local data also removes its local score records and settings, including recipe unlocks. These controls leave cached game files in place.
Does it have Game Center?
Snack Attack on iPhone and iPad supports Game Center scores and achievements. Your saved run stays on your device.
Is the game free?
The base game is free. Optional one-time purchases add Courses and extra chess sets, along with Grandmaster Mode and a 100x Feast Maximum. The browser edition has no purchase or restore controls. See the Snack Attack page for available editions.
Board Together: Math Practice
This also covers Board Together: Math Plus on Mac, which includes its board packs and themes.
Where is my progress saved?
Scores and settings stay on your device. There is no cloud save. To clear score records, choose Reset High Scores and type reset when asked.
Can we play together?
Share one iPad where supported, or pair nearby devices for a local two-device match. There is no online matchmaking.
Can I make my own boards?
Yes. Create boards in the app or import board files shared with you. They stay on your device.