Telling us about a bug
A few details make it much easier to find the problem.
- Your device model and iOS, iPadOS, Android, or macOS version.
- The app version, which you'll find on the Settings screen in the game.
- Which mode you were in: Solo Rush, a co-op board, lanes, Versus, or Practice.
- If it was one specific board, or a board you made yourself, a screenshot helps a lot.
- What you expected to happen, and what happened instead.
Things to try first
- Close the game fully from the App Switcher, then open it again.
- Make sure you're on the latest version from the App Store or Google Play.
- If a purchase isn't showing up, open the store screen and tap Restore Purchases while signed in to the Apple ID or Google Play profile you used to buy it.
- To clear local records and start the score board fresh, use Reset High Scores on the High Scores screen and type reset when it asks.
Common questions
Does it work without an internet connection?
Scores and settings are saved on your device. The only store-related step is making or restoring a purchase, which goes through the app store on your device.
Which devices does it run on?
Board Together is out now on the App Store for iPhone and iPad, on Google Play for Android, and on the Mac App Store as Board Together: Math Plus. The current device requirements are listed on the store pages.
Where are my scores and settings kept?
On your device, and nowhere else. There's no cloud save. If you delete the app, your scores, settings, and any boards you've made go with it.
Is it free?
Yes. The game is free, and thousands of boards are included. On iPhone, iPad, and Android, optional one-time purchases add extra board packs by level and a bundle with extra themes. Board Together: Math Plus on Mac includes the board packs and themes.
How do I get my purchases back on a new device?
Open the store screen and tap Restore Purchases while you're signed in to the Apple ID or Google Play profile you used to buy them. We don't store purchases ourselves, so that's how they come across. Board Together: Math Plus on Mac includes the board packs and themes without restoring in-app purchases.
Will there be online play, Game Center, or cloud save?
There is no online matchmaking, Game Center, or cloud save. Multiplayer is local: share one iPad where supported, or pair nearby devices for a local two-device match.
Can I make my own boards?
Yes. You can create boards in the app, and import board files other people share with you. They live on your device alongside the rest of your data.
I have an idea or feedback.
Please send it. We especially want to hear if a board looked wrong, a correct answer was rejected, or something felt confusing. Write to hello@eatchess.com.
Press and anything else
The same address covers press, partnerships, and other questions: hello@eatchess.com. A one-line subject about what you need helps us route it.